This English version is provided for information only. The German version is the legally binding one.

Right of withdrawal for Morphos web subscriptions

This notice applies to consumers with web contracts concluded with Nonna Völk – Morphos AI via https://morphos-ai.de. For store purchases via Apple or Google, please observe the contracting party named at the time of purchase and their procedures. Statutory rights towards the respective responsible contracting party remain unaffected.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us (Nonna Völk – Morphos AI, Reutlinger Str. 4, 73230 Kirchheim unter Teck, Germany, WhatsApp (messages only): +49 1523 3896509, email: support@morphos-ai.de) of your decision to withdraw from this contract by means of an unequivocal statement, for example a letter sent by post or an email. You may use the model withdrawal form below for this purpose, although it is not mandatory.

You can also submit your withdrawal electronically using the "Withdraw from contract" function at https://morphos-ai.de/widerruf. If you make use of this option, we will send you an acknowledgement of receipt without delay by email, containing the content of your statement as well as the date and time of receipt. No sign-in is required.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

In the case of an effective statutory withdrawal from a web subscription under the terms and conditions version 2026-09-11.1, we do not charge any compensation for the value of services already used. After withdrawal, the entitlement to further provision under this contract ends. Withdrawal alone does not delete your Morphos account.

Trial phase and ongoing use

The three free days and the subsequent paid subscription form a single contract. Where you have been properly informed and clearly told about the later payment obligation, the withdrawal period already starts when the contract is concluded. The mere transition into the agreed paid phase or an unchanged automatic renewal does not, as a rule, open a new withdrawal period. Statutory exceptions remain unaffected.

Morphos Pro is an ongoing digital service. The first login, activation and use of AI functions do not lead to the immediate loss of the right of withdrawal.

Termination and withdrawal are different: An ordinary termination ends the next renewal at the end of the period and does not, in itself, lead to a refund. An effective withdrawal leads to the reversal of the contract. For an ordinary termination, please use https://morphos-ai.de/kuendigen. No additional general money-back guarantee is offered; other statutory rights remain in place.

Model withdrawal form

If you wish to withdraw from the contract, you may complete this form and send it to us. Its use is voluntary.

To: Nonna Völk – Morphos AI, Reutlinger Str. 4, 73230 Kirchheim unter Teck, Germany, support@morphos-ai.de

I/we hereby withdraw from the contract concluded by me/us for the following service:

Morphos web subscription / invoice or contract number, if applicable: ____________________

Ordered on: ____________________

Name of consumer(s): ____________________

Address of consumer(s): ____________________

Email address used to identify the Morphos account, if available: ____________________

Signature of consumer(s), only for notification on paper: ____________________

Date: ____________________

Delete as appropriate.

Last updated: 11 September 2026 · Version 2026-09-11.1