This English version is provided for information only. The German version is the legally binding one.

General terms and conditions

Morphos AI – web shop morphos-ai.de and the Morphos app including morphos-app.de

Last updated: 4 October 2026 · Version 2026-10-04.2

1. Provider and scope

The provider is Nonna Völk, sole proprietorship, trading as "Morphos AI", Reutlinger Str. 4, 73230 Kirchheim unter Teck, Germany. Email: support@morphos-ai.de, WhatsApp (messages only): +49 1523 3896509, VAT ID: DE452011412.

These terms and conditions apply to the agreed use of the Morphos app for iOS and Android, including the web application at https://morphos-app.de, as well as the web shop https://morphos-ai.de. Consumers are natural persons acting predominantly for private purposes (Section 13 BGB). The version agreed when the contract is concluded is authoritative. New versions do not change existing contracts retroactively. Individual agreements take precedence.

The terms and conditions can be accessed, saved and printed via the legal links before conclusion. Your consent is requested in the web checkout. The privacy policy is information and does not replace any separately required consent.

2. Service and technical requirements

Morphos supports the recording and analysis of your nutrition. Pro functions include in particular meal logging, AI-supported photo analysis, calorie and nutrient calculation, recipes, planning and an AI coach. The scope of functions described when the contract is concluded is authoritative. Permanent free access to Pro functions is not part of the registration.

Morphos Pro is an ongoing digital service. We provide the agreed functions, including the necessary server-side processing and synchronisation, for the duration of the contract. It is not merely the one-off delivery of a download file.

You need a compatible device, a supported current operating system or browser version and an internet connection. Individual functions require suitable hardware or device permissions granted by you. You bear the connection costs.

Uninterrupted technical availability is not promised. Necessary maintenance and technical faults can cause temporary restrictions; we limit plannable interruptions to what is necessary. Our obligation to provide the service in accordance with the contract, rights in the event of defects and the liability under Section 12 remain unaffected.

3. Health and AI results

Morphos does not provide medical advice, diagnosis or treatment and does not replace medical or nutritional therapy. No particular weight loss, state of health or personal success is owed.

Calorie targets, nutritional values, quantities and AI suggestions are guide values. Entries and external food data can be incorrect; AI can produce inaccurate results. Check results before using them, especially in the case of allergies and health restrictions. We do not guarantee any particular recognition accuracy. Statutory rights in the event of defects and liability rights remain in place.

Seek professional advice before making significant dietary changes, in particular in the case of illness, medication, pregnancy, breastfeeding or eating disorders. Discontinue use if it burdens you or reinforces problematic eating behaviour.

4. Account and minors

Use requires a Morphos account. The sign-in procedures offered are shown on the respective sign-in screen. Your details must be accurate. Protect your access data and inform us if you suspect unauthorised access. The account is personal and may not be shared or used to circumvent usage restrictions.

The services are intended exclusively for adults aged 18 and over. Persons under 18 may not use the services; consent from a legal representative does not grant access. Provide your date of birth truthfully. Where there are justified doubts, we clarify eligibility and may request suitable proof limited to what is necessary. An app store content age rating does not replace this contractual eligibility requirement.

Creating an account alone does not create any payment obligation. You can end the free account relationship at any time by deleting the account or by sending us a message. We can terminate it with 14 days' notice; an existing paid contract is not thereby shortened arbitrarily. Important reasons and statutory rights remain unaffected.

5. Purchase channels and conclusion of contract

Web purchase: Web subscriptions are concluded at https://morphos-ai.de. The contracting party is the provider named in Section 1. RevenueCat provides the checkout and subscription management; Stripe processes payments. Neither replaces us as the provider of the service.

The display of tariffs is not yet a binding offer. You select a tariff, check your details and can correct them or cancel the process before conclusion. By clicking the final order button, which is clearly marked as subject to payment, you submit a binding offer. The contract is concluded upon confirmation of the successful subscription. Creating an account, selecting a tariff or entering payment details alone does not constitute a subscription.

Before ordering, you receive the essential characteristics of the service, price, trial phase, term, renewal and termination conditions. You receive the contract information including the terms and conditions and the withdrawal instructions by email; the confirmation of the specific subscription contains the selected tariff and the billing data. Keep these documents. The contract language is German.

Store purchase: For Apple or Google purchases, the conditions displayed at the time of purchase determine who is the contracting party for the acquisition and how ordering, payment, withdrawal, refund and termination are handled. These terms and conditions govern our provision and the use of Morphos. Mandatory statutory claims against the respective responsible contracting party remain unaffected.

Shared access: Web and store subscriptions can unlock the same Pro functions. To do so, sign in with the same Morphos account. Changing device or sign-in method does not transfer or end any payment contract. Avoid a second subscription if suitable access already exists.

6. Prices, trial phase and payment

The regular web prices are EUR 9.99 per month or EUR 59.99 per year, each including statutory VAT. The total price shown in the checkout is authoritative. Store prices and expressly indicated promotions may differ.

Eligible new customers can try the regular yearly web plan free of charge for three days. The monthly plan has no free trial; the first payment is due on purchase. The explicitly labelled creator offer with a permanent 20% community discount costs EUR 7.99 per month or EUR 47.99 per year including VAT, also at every renewal. This creator yearly plan also includes three free days for eligible new customers. Other discounts replace the free trial unless the specific offer explicitly combines them. Eligibility and the first payment are shown in the checkout. There is no entitlement per person to repeated free trial phases, not even by deleting and recreating an account.

Without termination before the end of the trial phase, the paid yearly period begins automatically. The price is then due in advance for each billing period. If you terminate in good time during the trial phase, no paid period begins. A voluntary reminder is not a prerequisite for the agreed transition.

The trial phase and the subsequent paid subscription form a single contract. Where you have been properly informed and clearly told about the later payment obligation, the withdrawal period begins when the contract is concluded. The mere transition into the agreed paid phase or an unchanged automatic renewal does not, as a rule, create a new right of withdrawal. Statutory exceptions, for instance in the case of insufficient information or a new contract, remain unaffected.

The payment methods offered in the checkout are accepted. We do not store complete card details. In the event of payment default for which you are responsible, we may block Pro access until payment in accordance with the statutory requirements. Statutory objections to a claim remain unaffected.

7. Term and termination

The web subscription initially runs for the selected month or year, plus any preceding free trial. It then continues indefinitely unless cancelled, with monthly or yearly billing as selected. After the initial term, you may cancel at any time with no more than one month’s notice. Annual prepayment does not create a new one-year commitment.

You can cancel at any time effective at the end of the initial term. After that, the notice period is no more than one month; monthly subscriptions can be cancelled at the end of the current monthly period. During the free trial phase you can terminate with effect from the end of the trial phase, so that the paid phase does not begin. Our ordinary termination is likewise possible with effect from the end of the respective period. The mutual right to extraordinary termination for good cause remains unaffected.

You can terminate web subscriptions without signing in at https://morphos-ai.de/kuendigen, via the subscription management in your web profile, or by an unequivocal statement to the contact details in Section 1. No reason is required for an ordinary termination. We confirm receipt and the end date. Later internal processing does not shift the authoritative receipt. Statutory rights in the event of a faulty termination button remain unaffected.

You manage and terminate store subscriptions in the respective store. Please observe the processes and deadlines applicable there to your contract.

Cancellation ends the contract at the applicable termination date. Access remains available until then. Amounts prepaid for time after the effective termination date are refunded proportionally. Non-use alone, or cancellation at the end of the paid initial term, does not give rise to a pro-rata refund. Statutory rights of withdrawal, rights in the event of defects, refund rights and extraordinary termination rights remain unaffected. After expiry, Pro functions may be blocked; account and data protection rights remain in place.

Uninstalling the app does not end a subscription. Deleting the Morphos account in particular does not end a store subscription concluded via Apple or Google. To end the payment contract, use the appropriate termination channel and observe the notices displayed regarding existing subscriptions before deleting an account.

8. Withdrawal and refunds

In the case of a web contract with us, as a consumer you have the statutory right of withdrawal of 14 days. The complete instructions and the model form are available at https://morphos-ai.de/widerruf and are transmitted with the contract information. The statutory requirements for the start and expiry of the period remain authoritative.

Immediate access without waiving the right of withdrawal: Activation, first login, an AI request or the end of the free trial phase do not cause your right of withdrawal to lapse immediately. For web contracts concluded under this version, we do not demand any compensation for the value of the use made up to that point in the case of an effective statutory withdrawal. There is no processing or withdrawal fee.

You can withdraw via "Withdraw from contract" at https://morphos-ai.de/widerruf or by another unequivocal statement to the contact details in Section 1. No particular form, reason or login is required. An effective withdrawal leads to the reversal of the contract, not merely to the ending of the next renewal.

There is no additional general money-back or satisfaction guarantee. After the statutory right of withdrawal has expired, non-use, an unchanged renewal or an ordinary termination do not in themselves give rise to any refund claim. The proportional refund for periods after the effective termination date under Section 7 and other statutory claims remain unaffected. Goodwill expressly promised in an individual case applies only to the agreed extent.

For store purchases, handling is governed by Section 5 and the statutory rights towards the respective contracting party.

9. Permitted use and user content

Prohibited are unlawful content or content infringing third-party rights, circumventing access restrictions, abusive automated use and acts that impair security or availability. Reverse engineering is permitted only within statutory permissions. The services may not be extracted without permission for the systematic build-up of third-party databases or for training your own or third-party AI models. Usage rights that are mandatory by law remain in place.

You remain the owner of your content and ensure that you are allowed to use it. You grant us only the usage rights necessary for operation, in particular storage, technical reproduction, display for you and processing for requested functions. We do not acquire ownership of your content. We do not use your user content to train AI models and do not transmit it to third parties for this purpose. Further information is contained in the privacy policy.

9.1 Personal recipe collection and import

Recipe import is intended for your personal, non-commercial collection. You choose the individual source and start the import. Morphos technically processes the selected content, structures recipe information and saves the result in your account. Your imports are not made available to other users or included in a public recipe catalogue. Recipes imported from links retain a link to their original source. Information about processing providers and necessary access for operation and support is available in the privacy policy.

Only import content you are permitted to use for this purpose, for example because you own the relevant rights, have the rights holder's permission or can rely on an applicable statutory permission. A website or post being publicly accessible does not in itself establish such permission. In particular, respect rights in photos, videos and written texts, as well as the source's applicable access terms. Do not circumvent access restrictions, paywalls or copy protection. Importing does not transfer rights in third-party content to you. Attribution does not replace any permission that is required.

Imported third-party recipes may not be published or passed on without the necessary rights. Systematically copying entire third-party recipe collections through Morphos is not permitted. Mandatory statutory usage rights remain unaffected.

9.2 Reports from rights holders

If you suspect that content stored in Morphos infringes your rights, you can contact support@morphos-ai.de without a Morphos account, preferably using the subject "Copyright report". Please identify the work and original source, the content complained of or available information to identify it in Morphos, the right affected, your authority to make the report and a way to contact you. Do not send passwords or unnecessary personal data.

We review sufficiently specific reports and take the necessary measures, which may include blocking or removing the content concerned. Where legally permitted and necessary for the review, the affected person has an opportunity to respond. In the event of a culpable infringement of rights, statutory claims for compensation apply. In the case of significant or repeated violations, we may take appropriate protective measures, remove content or terminate after the required warning. We inform about the reason and the measure; mandatory statutory rights remain in place.

10. Updates and changes to the service

During the term of the contract, we provide the updates necessary for conformity with the contract, including security updates. The statutory requirements for the consequences of a failure to install remain authoritative; a mere reference to updates does not exclude our liability across the board.

Further changes may be made for the following valid reasons: adaptation to changed legal provisions, remedying security risks, necessary adaptation to operating systems or interfaces and technical further development of agreed functions. No additional costs arise for you as a result. The agreed main service may not be hollowed out arbitrarily. We provide clear information about changes.

If a change impairs access or use more than insignificantly, we inform you appropriately in advance on a durable medium about the characteristics, timing and rights. Pursuant to Section 327r BGB, you can terminate free of charge within 30 days; the period begins with the information or, if the change occurs later, at the time of the change. The statutory exception where an unchanged, contractually compliant version remains usable without additional costs remains unaffected.

If paid services are permanently discontinued, we will inform you in good time. Advance payments for services that will no longer be provided will be refunded in accordance with statutory requirements.

11. Prices and terms for existing contracts

New prices or versions of the terms and conditions do not apply to existing contracts merely by being published. For a change to the existing web subscription price or agreed contractual conditions, we obtain your express consent, unless mandatory law or an effective specific amendment provision stipulates otherwise.

Silence, continued use or failure to terminate do not constitute consent. Without consent, the previous conditions continue to apply until the effective end of the contract. We may offer a continuation under new conditions and terminate the previous contract by ordinary termination observing the agreed notice period. Periods already paid for will not become more expensive retroactively. For store subscriptions, their information and consent procedures apply in addition. Section 10 and mandatory consumer rights remain unaffected.

12. Rights in the event of defects and liability

The statutory rights in the event of defects apply, in particular for digital products pursuant to Sections 327 et seq. BGB. Our obligation to provide the agreed and objectively required quality is not excluded across the board by references to technical limits. In the case of store purchases, statutory claims against the respective responsible contracting party remain in place.

We are liable without limitation in the case of intent and gross negligence, for damage resulting from injury to life, body or health, in the case of fraudulent intent, to the extent of a guarantee assumed, and in accordance with mandatory statutory liability provisions, in particular the Product Liability Act.

In the case of slightly negligent breach of essential contractual obligations, our liability is limited to the foreseeable damage typical for the contract. Essential obligations are those whose fulfilment makes the contract possible in the first place and on whose observance you may regularly rely. Otherwise, liability for slight negligence is excluded to the extent permitted by law. Mandatory rights relating to digital products remain unaffected.

The same rules apply in the case of data loss. A data backup that is actually possible and reasonable for you may be taken into account under the statutory rules on contributory negligence; our obligation to provide and store data securely is not thereby shifted onto you. The liability rules also apply to legal representatives and vicarious agents.

13. Data protection and final provisions

Information on data processing is available at https://morphos-ai.de/datenschutz and can be accessed from the app. Consents required for health data, optional device functions or advertising are not replaced by a blanket acceptance of the terms and conditions.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection of your state of habitual residence remains unaffected. For consumers, the statutory places of jurisdiction apply. Only towards merchants, legal entities under public law and special funds under public law is our registered office agreed as the place of jurisdiction.

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

If individual provisions are invalid, the statutory consequences apply, in particular Section 306 BGB. No automatically most far-reaching replacement clause takes the place of an invalid provision.